May 1st, 2026

The Ancon R17 release, originally planned for Monday, May 4th, has been postponed to Wednesday, May 6th.
This decision was made after our quality assurance identified a few items late in the process that require adjustments before release.
We prioritize stability and quality, and are taking this additional time to ensure the best possible delivery.
April 27th, 2026

Rollout of HubSpot integration
Ancon Order Web glow-up - Phase 1
Fixed ticket sequence
Fixed issue where payments approved via Adyen were not properly registered in the system
Fixed incorrect checkout states where declined payments could still appear as successful to the customer
Fixed timeout issues when communicating with payment terminals
Fixed duplicate check creation and incorrect amounts sent to terminals in edge-case flows
Restored missing search bar in POS
Fixed issue where receipt quantity was not shown when selling a single item
Fixed delayed order tickets in KDS caused by messaging issues
Fixed issue where users with correct permissions could not manage companies
Fixed issues with product image uploads:
Images appearing black at certain resolutions
Upload failures when using âFit to Screenâ
Fixed phone number validation errors for certain country codes
Fixed issue where customers could see an outdated wallet instead of the correct one in multi-tenant scenarios
Fixed Public API error when creating checkouts with pricing presets
Improved overall payment reliability and handling of external responses (including Adyen)
Improved stability in kitchen order flow to prevent delays in ticket delivery
Added support for displaying each custom payment method individually
March 30th, 2026

Minor follow-up update including a few bug fixes and improved handling of flexible VAT rates.
Improved Public API stability
Enhancements have been made to certain Public API endpoints related to check handling (delete and move check) to improve stability and reliability.
Flexible VAT setting moved
The setting for Flexible VAT Rates has been moved to Backoffice (tenant settings), making it more accessible and easier to manage.
POS â Check view interaction
Fixed an issue where product variants such as bottle/glass could not be added or removed by tapping directly on them in the check view.
Incorrect VAT distribution with Deliverect integration
Fixed an issue where the combination of Flexible VAT Rates and Deliverect integration could cause incorrect VAT distribution in Z reports and SIE files.
March 23rd, 2026

Mondayâs update includes bug fixes and the activation of flexible VAT rates for Swedish outlets. This means that products in Sweden can now be sold with different VAT rates depending on order type (Eat-in & Takeaway).
Flexible VAT handling is now enabled for Swedish outlets, allowing different VAT rates based on order type.
Read more about how to activate the feature here.
Fixed an issue where registration could show the error "Customer email is already in use" for company users
Resolved duplicate companies being displayed to users
Fixed an issue where backoffice changes were not always reflected correctly
Resolved inconsistencies related to case sensitivity when creating accounts
Restored the ability to edit company member user information
Fixed an issue where verification emails were not sent correctly
Improved the user invitation flow, including phone number requirements and edge-case lock situations
Ensured that pre-orders cannot be completed without a valid payment
Added validation for price changes in pre-orders
Fixed an issue where refunds failed when invoices were locked
Fixed an issue where âASAPâ was incorrectly shown on receipts without a defined service time
Fixed multiple crashes (Unhandled Exceptions) in POS and Admin
Resolved issues with currency handling in certain views
Improved behavior for payment methods linked to guest functionality
Fixed UI issues on Android devices, including layout and button accessibility
Improved handling of user switching and unlinking guests
Fixed display issues in order details (e.g., incorrect totals)
Resolved issues in forecast and settings views
Improved stability in handling add-ons and pre-orders
March 18th, 2026

This update follows up on R16.3 and includes targeted optimizations in parts of the system that have in some cases been perceived as laggy or slow.
These improvements contribute to increased responsiveness and overall platform stability.
No app update is required, the changes will be implemented on the server side.
March 11th, 2026

This release includes stability improvements across POS, Admin, Express, and Guest functionality, along with new capabilities for Guest Groups and Wallet usage. Several backend performance upgrades and platform updates are also included.
2026-03-15 - 05:00
Feature improvements, stability updates, and infrastructure upgrades
KDS v2.10.0 and higher
EXPRESS v1.21.0 and higher
Ancon Order App v6.10.0 and higher
POS v1.44.0 and higher
Guest identification and wallet functionality have been expanded across the platform.
Guests can now be identified directly in Express.
Wallets can be sold and used with Guest Groups in POS and Express.
Express now supports Guest Group payments.
Express users can top up wallets by scanning their Guest QR code.
Added google SSO sign-in in backoffice
Several underlying platform components have been upgraded to improve reliability and performance.
Extended Company endpoints with additional parameters for better integration support.
Added Collection Ticket Summary modal improvements.
Performance improvements when adding products to large checks.
Wallet functionality now supports two scanning devices simultaneously.
Fixed an issue where Adyen card payments could not be cancelled.
Fixed inconsistent messages when refunds were processed through Adyen.
Fixed an issue where Pay@Table could crash after PIN entry.
Fixed an issue where receipt printing stopped if âAsk to printâ was disabled.
Fixed cases where receipt printers could become deselected automatically.
Fixed incorrect product multiplication when using the numpad with multi-products.
Fixed UI not updating when reducing quantity of printed or ticketed items.
Fixed issues when moving or splitting products between checks showing incorrect check numbers.
Fixed problems where QR scanning stopped working due to SDK compatibility issues.
Fixed visual issues introduced by OS version 26.2 affecting button shadows.
Fixed cases where exchange rates were not updated correctly in POS.
Fixed pricing behavior where take-away price presets did not apply after switching order type.
Fixed outlet-specific pricing not applying correctly when pricing presets skipped the product modal.
Fixed cases where users were incorrectly asked to complete registration when an account already existed.
Fixed missing verification emails/SMS when linking imported wallets.
Fixed issues scanning Guest QR codes via USB scanners.
Fixed Guest Groups errors that could occur when editing guest profiles.
Fixed issues where Guest Group discounts required incorrect configuration to apply.
Fixed an issue where updating a product image returned a 405 error.
Fixed blank screen after creating pricing presets from the product page.
Improved the product image selection interface to reduce confusion around aspect ratio.
Fixed issue where deleting a printer in a shared tenant changed printer settings to âDo not printâ across outlets.
Fixed company name length restrictions
Fixed issue where full cash payments were incorrectly treated as currency differences.
Restored missing âChange sumâ row in X/Z reports.
Fixed missing account numbers on Eat-in vouchers affecting SIE exports.
Fixed incorrect pre-order delivery times for orders scheduled more than four days ahead.
Fixed layout issues where text was cut off in Pay Nâ Go views.
Fixed issue where standard products incorrectly triggered add-on prompts across shared outlets.
January 27th, 2026

This update focuses on bug fixes and small usability improvements across POS, Express, Admin, and add-on workflows.
Fixed an issue where button text color did not adapt correctly to dark outlet color themes in Express.
Resolved a visual issue where mandatory add-on groups were not marked as mandatory.
Fixed an error that could occur when using mandatory products within product add-ons.
Corrected a problem where menu groups were not assigned properly after using âSave and create anotherâ.
Fixed an Admin issue where all outletsâ menus were shown, ignoring menu-sharing settings.
Resolved an issue where QR codes could not be used for wallet payments in Express, with or without a physical card.
Fixed a backend error affecting customer creation in a third-party integration.
Corrected the product grid layout in POS/Native modules to display the correct number of columns.
The MPS Top-Up button is now hidden in POS and Express when âSell MPSâ is not enabled.
January 14th, 2026

We have made som minor improvements and bug fixes for some features.
Improved Guest Groups on iPhone (POS)
Resolved an issue where the Guest Group modal did not behave correctly on iPhone devices.
Wallet Top-Up via Camera
Fixed an issue affecting wallet top-ups when using the camera.
Guest Groups & Sign-in Discounts (POS)
Corrected a conflict where the setting âForce order format before paymentâ could cause issues with sign-in discounts.
Wallet Top-Up View Refresh (POS)
Fixed a problem where wallet balances were not updating correctly after top-up when using native modules.
Item Quantity Handling (POS)
Improved handling of decimal quantities when splitting and reducing items, preventing negative values.
Table Order (AO)
Removed the estimated delivery time from table orders for a clearer guest experience.
December 17th, 2025

Den hÀr uppdateringen fokuserar pÄ förbÀttrad stabilitet samt ÄtgÀrder av ett antal rapporterade problem i POS, Express, Wallets och Backoffice.
Improved handling of metadata fields of the list/array type, ensuring that saved values load correctly and are easier to edit.
Fixed an issue where users could receive emails stating that a âcompany is pending approvalâ even though they were not associated with that company.
Improved functionality and user experience in the guest group modal on iPhone devices.
Fixed issues related to wallet top-ups:
Improvements to the wallet top-up flow when using the camera.
Wallet balances now update correctly in POS after a top-up via native modules.
Fixed an issue where the message âChange amount not setâ was incorrectly shown during Stammy payments with predefined discounts.
New invoice companies now receives the correct email, and only eligable companies neroll correctly in the email flow.
December 12th, 2025

Guest Groups have been significantly expanded across the platform, enabling better segmentation, pricing, and guest management.
Create, edit, and delete Guest Groups in Backoffice
View and manage Guest Group lists, including filtering and bulk editing
Assign guests and companies to Guest Groups
Set a default Guest Group for new guests
Use Guest Groups in price presets (POS and AOW)
Identify guests and add them to Guest Groups directly from POS
Display Account QR for guests in Ancon Order Web (AOW)
Better control over what is displayed in the kitchen:
Filter order source in Guest KDS, such as POS, Ancon Order Web, or other order flows
Continued improvements to the product management experience:
Updated layout and improved structure of the product page (âProduct page glow-upâ)
New Basic View button for simpler product editing
Improved image handling when saving products
Fixed an issue where products with modal selections (variants, multiproducts, weight/volume, etc.) could not be selected in POS unless a basic product was added first
Resolved a UI issue on 13â MacBooks where an overlay layer blocked access to delete variant actions
Improved handling of order numbers for collection tickets and SMS in AOW/AOA
Improved QR scanning in POS when guests have both a physical card and a QR wallet linked
General performance and stability improvements across POS and backoffice